Your AI Concierge for Business Automation

Your AI Concierge for Business Automation

Your AI Concierge for Business Automation

Build AI agents that engage customers automate your operations. From customer conversations to backend workflows, Eshal handles it all - understanding language, taking action in your systems, and resolving issues end-to-end. No technical expertise required.

Build AI agents that engage customers automate your operations. From customer conversations to backend workflows, Eshal handles it all - understanding language, taking action in your systems, and resolving issues end-to-end. No technical expertise required.

Watch Demo

Setup in a day

Setup in a day

Setup in an hour

86% AI resolution rate

86% AI resolution rate

Atleast 40% cost reduction

Atleast 40% cost reduction

AI concierge that delivers results, not just responses

Meet your customers where they are, with an AI that understands their language, takes action in your systems, and resolves challenges across every channel.


Your customers get conversations. Your business gets automation.

Multi-System Integration

Connect your entire tech stack through conversation. One AI integrates with CRMs, payment systems, inventory, and communication tools - giving customers seamless experiences while automating your backend workflows.

Multi-System Integration

Connect your entire tech stack through conversation. One AI integrates with CRMs, payment systems, inventory, and communication tools - giving customers seamless experiences while automating your backend workflows.

Multi-System Integration

Connect your entire tech stack through conversation. One AI integrates with CRMs, payment systems, inventory, and communication tools - giving customers seamless experiences while automating your backend workflows.

Workflow Automation

Don't just answer questions. Execute workflows end-to-end: process approvals, update records, schedule meetings, and trigger actions - all through conversational AI connected to your business systems.

Workflow Automation

Don't just answer questions. Execute workflows end-to-end: process approvals, update records, schedule meetings, and trigger actions - all through conversational AI connected to your business systems.

Workflow Automation

Don't just answer questions. Execute workflows end-to-end: process approvals, update records, schedule meetings, and trigger actions - all through conversational AI connected to your business systems.

Cultural Intelligence

Native Arabic dialect support (Gulf, Levantine, Egyptian) with Islamic protocols, business etiquette, and cultural context. Built for MENA, expanded to 45+ languages worldwide.

Cultural Intelligence

Native Arabic dialect support (Gulf, Levantine, Egyptian) with Islamic protocols, business etiquette, and cultural context. Built for MENA, expanded to 45+ languages worldwide.

Cultural Intelligence

Native Arabic dialect support (Gulf, Levantine, Egyptian) with Islamic protocols, business etiquette, and cultural context. Built for MENA, expanded to 45+ languages worldwide.

Safety & Compliance

You control what AI can do, dynamic gating, and audit logs ensure AI takes high-stakes actions safely. ISO 27001, GDPR, and data sovereignty compliant.

Safety & Compliance

You control what AI can do, dynamic gating, and audit logs ensure AI takes high-stakes actions safely. ISO 27001, GDPR, and data sovereignty compliant.

Safety & Compliance

You control what AI can do, dynamic gating, and audit logs ensure AI takes high-stakes actions safely. ISO 27001, GDPR, and data sovereignty compliant.

Intelligent Routing

Context-aware task assignment with specialized AI agents for different departments and processes. Seamless escalation when human expertise is needed - with full context transfer.

Intelligent Routing

Context-aware task assignment with specialized AI agents for different departments and processes. Seamless escalation when human expertise is needed - with full context transfer.

Intelligent Routing

Context-aware task assignment with specialized AI agents for different departments and processes. Seamless escalation when human expertise is needed - with full context transfer.

Proactive Automation

Proactive outreach, personalised lifecycle marketing, and predictive issue resolution triggered by system events and customer behavior. Blur the lines between support, marketing, and product experience.

Proactive Automation

Proactive outreach, personalised lifecycle marketing, and predictive issue resolution triggered by system events and customer behavior. Blur the lines between support, marketing, and product experience.

Proactive Automation

Proactive outreach, personalised lifecycle marketing, and predictive issue resolution triggered by system events and customer behavior. Blur the lines between support, marketing, and product experience.

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Industries

Real workflows, real results - across industries

Automate complex workflows without losing the human touch. Proven in e-commerce, real estate, and logistics - ready for healthcare and government.

Government Digital Services

Multi-step workflow automation with data sovereignty, regional language intelligence, and full audit trails - built for agencies that demand compliance without compromise

Government Digital Services

Multi-step workflow automation with data sovereignty, regional language intelligence, and full audit trails - built for agencies that demand compliance without compromise

Government Digital Services

Multi-step workflow automation with data sovereignty, regional language intelligence, and full audit trails - built for agencies that demand compliance without compromise

Retail & E-commerce

Customers ask questions, place orders, and resolve issues through natural conversation. Context-aware product recommendations, payment issue resolution, real-time order tracking, automated return labels, and refund processing.

Retail & E-commerce

Customers ask questions, place orders, and resolve issues through natural conversation. Context-aware product recommendations, payment issue resolution, real-time order tracking, automated return labels, and refund processing.

Retail & E-commerce

Customers ask questions, place orders, and resolve issues through natural conversation. Context-aware product recommendations, payment issue resolution, real-time order tracking, automated return labels, and refund processing.

Real Estate

Automated viewing scheduling with calendar integration, maintenance request categorization, tenant screening workflows with document collection, proactive lease renewal reminders and processing.

Real Estate

Automated viewing scheduling with calendar integration, maintenance request categorization, tenant screening workflows with document collection, proactive lease renewal reminders and processing.

Real Estate

Automated viewing scheduling with calendar integration, maintenance request categorization, tenant screening workflows with document collection, proactive lease renewal reminders and processing.

Healthcare

Test result notifications with privacy controls, appointment scheduling with insurance verification, pre-appointment instructions and post-discharge follow-up, prescription refill automation to pharmacy systems.

Healthcare

Test result notifications with privacy controls, appointment scheduling with insurance verification, pre-appointment instructions and post-discharge follow-up, prescription refill automation to pharmacy systems.

Healthcare

Test result notifications with privacy controls, appointment scheduling with insurance verification, pre-appointment instructions and post-discharge follow-up, prescription refill automation to pharmacy systems.

Logistics & Shipping

Customs documentation guidance and information collection, instant shipment tracking with real-time carrier data, delivery rescheduling and address updates, automated proof of delivery confirmations.

Logistics & Shipping

Customs documentation guidance and information collection, instant shipment tracking with real-time carrier data, delivery rescheduling and address updates, automated proof of delivery confirmations.

Logistics & Shipping

Customs documentation guidance and information collection, instant shipment tracking with real-time carrier data, delivery rescheduling and address updates, automated proof of delivery confirmations.

AI Automation

AI agents built to automate work intelligently

Integrations

Instant Integrations

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Zendesk

Manage customer communication and support processes across multiple channels within a single space.

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Zendesk

Manage customer communication and support processes across multiple channels within a single space.

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Zendesk

Manage customer communication and support processes across multiple channels within a single space.

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Confluence

Create, share, and organize information such as project plans, documentation, and knowledge bases.

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Confluence

Create, share, and organize information such as project plans, documentation, and knowledge bases.

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Confluence

Create, share, and organize information such as project plans, documentation, and knowledge bases.

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Salesforce

Sales, customer service, marketing automation, e-commerce, analytics and application development.

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Salesforce

Sales, customer service, marketing automation, e-commerce, analytics and application development.

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Salesforce

Sales, customer service, marketing automation, e-commerce, analytics and application development.

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HubSpot

Unifying marketing, sales, and customer service tools in one integrated system. Smart CRM, commerce, and operations

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HubSpot

Unifying marketing, sales, and customer service tools in one integrated system. Smart CRM, commerce, and operations

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HubSpot

Unifying marketing, sales, and customer service tools in one integrated system. Smart CRM, commerce, and operations

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SharePoint

Create team sites to share files and resources, track project progress, and collaborate on documents.

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SharePoint

Create team sites to share files and resources, track project progress, and collaborate on documents.

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SharePoint

Create team sites to share files and resources, track project progress, and collaborate on documents.

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Microsoft Dynamics 365

Suite of business applications streamlining operations, customer engagement.

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Microsoft Dynamics 365

Suite of business applications streamlining operations, customer engagement.

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Microsoft Dynamics 365

Suite of business applications streamlining operations, customer engagement.

How It works

Set up your concierge to Automate your sales and Support

From conversation to resolution, powered by AI with human oversight where it matters.

Build your AI concierge

Define personality, create greeting, set business rules using natural language

Build your AI concierge

Define personality, create greeting, set business rules using natural language

Build your AI concierge

Define personality, create greeting, set business rules using natural language

Train & Test

Upload knowledge base, connect systems, and test to ensure everything works as expected.

Train & Test

Upload knowledge base, connect systems, and test to ensure everything works as expected.

Train & Test

Upload knowledge base, connect systems, and test to ensure everything works as expected.

Deploy & Monitor

Go live across channels with single click, monitor performance in realtime.

Deploy & Monitor

Go live across channels with single click, monitor performance in realtime.

Deploy & Monitor

Go live across channels with single click, monitor performance in realtime.

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ROI Calculator

Calculate Your Automation ROI

See how much time and money Eshal can save your business - quantify the real cost of AI versus manual work.

Pricing

Workflow automation, simplified

Drive business value with custom AI agents grounded in all your company’s knowledge. No code required.

Starter

199

/ month

Perfect for small businesses

What's Included

2 languages ( voice )

1000 customer conversations

Single integration

Web & Whatapp deployment

2 team members

Starter

199

/ month

Perfect for small businesses

What's Included

2 languages ( voice )

1000 customer conversations

Single integration

Web & Whatapp deployment

2 team members

Starter

199

/ month

Perfect for small businesses

What's Included

2 languages ( voice )

500 customer conversations

Single integration

Web & Whatapp deployment

2 team members

Growth

599

/ month

For growing enterprises

What's Included

Upto 4 Languages

2,500 customer conversations

3 Integrations

10 team members

Eshal Studio

Growth

599

/ month

For growing enterprises

What's Included

Upto 4 Languages

2,500 customer conversations

3 Integrations

10 team members

Eshal Studio

Growth

599

/ month

For growing enterprises

What's Included

Upto 4 Languages

2,500 customer conversations

3 Integrations

10 team members

Eshal Studio

Pro

Custom

/ month

Unlimited Language access

What's Included

Unlimited agent workflows

Complex workflows

On-premise deployment

Advanced analytics & insights

Eshal AI Studio

Recommended

Pro

Custom

/ month

Unlimited Language access

What's Included

Unlimited agent workflows

Complex workflows

On-premise deployment

Advanced analytics & insights

Eshal AI Studio

Recommended

Pro

Custom

/ month

Unlimited Language access

What's Included

Unlimited agent workflows

Complex workflows

On-premise deployment

Advanced analytics & insights

Eshal AI Studio

Recommended

Help & Support

Frequently asked questions?

Everything you need to know about Eshal. Can't find what you're looking for? Chat with our team.

Do I need a technical team to set up Eshal?

No, Eshal is a simple self-serve system - you can build your agent yourself in just a few steps. No coding required. If you need help at any point, our support team is there to troubleshoot and guide you through the setup.

What can your AI agents automate?

How secure is my data?

Can Eshal handle my specific industry?

Do I still need customer service staff?

Can I see what Eshal is doing and saying to customers?

Help & Support

Frequently asked questions?

Everything you need to know about Eshal. Can't find what you're looking for? Chat with our team.

Do I need a technical team to set up Eshal?

No, Eshal is a simple self-serve system - you can build your agent yourself in just a few steps. No coding required. If you need help at any point, our support team is there to troubleshoot and guide you through the setup.

What can your AI agents automate?

How secure is my data?

Can Eshal handle my specific industry?

Do I still need customer service staff?

Can I see what Eshal is doing and saying to customers?

Help & Support

Frequently asked questions?

Everything you need to know about Eshal. Can't find what you're looking for? Chat with our team.

Do I need a technical team to set up Eshal?

No, Eshal is a simple self-serve system - you can build your agent yourself in just a few steps. No coding required. If you need help at any point, our support team is there to troubleshoot and guide you through the setup.

What can your AI agents automate?

How secure is my data?

Can Eshal handle my specific industry?

Do I still need customer service staff?

Can I see what Eshal is doing and saying to customers?

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Start serving customers better today

Join growing businesses around the world who trust Eshal to handle customer service in multiple languages.

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Start serving customers better today

Join growing businesses around the world who trust Eshal to handle customer service in multiple languages.

Bg Line

Start serving customers better today

Join growing businesses around the world who trust Eshal to handle customer service in multiple languages.

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AI concerige, that understands multiple languages and cultures, integrates with your tools, understands your product, pricing and handles everything from simple question to complex workflows—automatically.

© 2025 Eshal. All rights reserved.

Logo

AI concerige, that understands multiple languages and cultures, integrates with your tools, understands your product, pricing and handles everything from simple question to complex workflows—automatically.

© 2025 Eshal. All rights reserved.

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