Every customer message,
answered and done.
Eshal is an AI employee that answers your customers in their own language on WhatsApp, web chat, voice and email, then does the work: the booking, the refund, the order update.
- 56+ languages, detected automatically
- Acts in your calendar, CRM & payments
- Hands off to your team with context
Smile Dental Clinic
Business account
Chatbots talk. Eshal finishes the job.
Most bots answer a question and send the customer somewhere else. Eshal is connected to your systems, so the conversation ends with the task done.
Answers, then deflects
Checks, acts, confirms
Give it a job, not a script.
Each job is a Skill with its own instructions, knowledge and actions. Start with one, add more as you go.
Book appointments
Checks live availability, books the slot, sends reminders and handles reschedules and cancellations.
Take payments
Sends payment and deposit links inside the chat and confirms once paid. Amounts above your limit wait for approval.
Qualify & convert leads
Responds to every inquiry in seconds, asks your qualifying questions, logs the lead and books the sales call.
Track & change orders
Looks up the order, gives the real status, and changes delivery details without a ticket.
Resolve support
Answers from your own documents with sources, and processes refunds and returns inside your policy.
Hand off to a human
Knows when to stop. Passes the conversation to the right person with a summary, and your team picks up where it left off.
Your digital employee, at work in five steps.
Make it yours
Set up a digital employee in your brand: your name, your tone of voice, on your channels.
Knowledge and skills
Add your documents, FAQs and policies, and the skills it needs, like taking bookings or processing refunds.
Test, then let it act
Try it on real questions. When you're happy with the answers, let it take action in your systems.
Monitor and improve
See every conversation and outcome, and improve what it does from real customer conversations.
Take control anytime
Step into any conversation whenever you need to. You decide what it handles and when your team takes over.
You decide what it can do alone, what needs a yes, and what it never does.
- Questions answered from your knowledge
- Bookings, reschedules and reminders
- Order and account status lookups
- Lead capture and CRM updates
- Payments or refunds above your limit
- Cancellations and account closures
- Policy exceptions and discounts
- Any action you choose to gate
- Medical diagnosis or regulated financial and legal advice
- Training models on your customer data
- Skipping the audit log
- Anything outside the actions you connected
Every action is logged with who, what and why, so you can answer for every conversation.
Built for teams that get audited.
Independently verified controls, and a deployment model that fits your data rules.
Deploy it your way
Same product, three ways to run it.
One AI employee, every industry.
A 2-minute tour of Eshal answering, booking and following up for clinics, shops, hotels, schools and more.
- How one employee covers many jobs
- What your customers see on WhatsApp and web
- Where your team steps in
Where your customers are. Connected to what you run.
One employee, published everywhere at once, working inside the tools your team already uses.
WhatsApp
Instagram
Telegram
Plus REST APIs and webhooks for anything else. Browse all integrations →
One employee. Everyone in the conversation is covered.
Eshal is built for the four people every customer conversation touches: the customer, the agent who takes over, the manager who answers for results, and the team that keeps it secure.
Your customers
- Answers in their own language, 56+ supported
- Gets the thing done: booked, paid, tracked, refunded
- Available at 2 am on a Friday, on the app they already use
Your support & sales team
- One inbox across WhatsApp, web, voice and email
- Takes over with the full history, never a cold start
- Spends the day on the conversations that need a human
Managers & owners
- Describe the job in plain language, no flowcharts
- See what was resolved, handed off, or blocked, and why
- Decide which actions need your approval
IT, security & compliance
- SOC 2 Type II and ISO 27001, evidence on request
- Every action logged; no training on your data
- UAE cloud, your own VPC, or fully on-premise
Clinics, restaurants, shops, schools
Never miss a booking or an order again. Connect WhatsApp and your calendar and go live without an IT team.
Talk to us →Banks, telcos, public sector
Regulated workflows with human approval gates, full audit trails and a deployment model your security team signs off.
Enterprise & government →Resellers, agencies, integrators
Run many client workspaces from one partner account, with co-branding or white-label and consolidated billing.
Partner program →Ready-made jobs for your sector.
Common questions
Put your first AI employee to work.
Tell us the one job you want off your team's plate. We'll show you Eshal doing it, in your customers' language, on your channel.