AI built for your industry,
not just your inbox.
Generic chatbots fail because they don't know your workflows, your compliance rules, or your customers' language. Eshal is trained on industry-specific processes - from KYC in banking to diagnosis routing in healthcare - ready to go live in one day.
Choose your industry
Every industry page includes tailored use cases, regulatory context, ROI data, and a pre-configured workflow template ready to deploy.
Banking & Finance
Automate KYC onboarding, card support, loan pre-qualification, balance queries, and fraud alert routing - compliant with CBUAE, DFSA, and UAE PDPL.
Retail & E-commerce
Handle order tracking, returns & refunds, product recommendations, inventory queries, and loyalty programme support across WhatsApp, web, and app.
Healthcare
Automate appointment booking, symptom triage, prescription reminders, insurance queries, and billing support - all within DHA and MOH regulatory boundaries.
Government & B2G
Automate visa status queries, permit applications, citizen service requests, and FAQ resolution - available in Arabic and 45+ languages with UAE PDPL compliance.
Shipping & Logistics
Handle shipment tracking, freight quote requests, customs documentation, delay notifications, and carrier coordination - reducing inbound contacts by 60%.
Real Estate
Qualify buyer and renter leads, schedule property viewings, answer listing queries, and notify clients of price changes - integrated with Bayut, Property Finder, and CRMs.
Hospitality & Hotels
Handle guest check-in/check-out queries, room service requests, concierge recommendations, booking modifications, and loyalty tier support in the guest's language.
Education
Automate admissions enquiries, course registration, fee payment status, exam schedules, and student support - available 24/7 across web, WhatsApp, and SMS.
Telecom
Handle plan upgrades, billing disputes, SIM activation, outage notifications, usage queries, and number porting - fully automated with your BSS/OSS integration.
Need department-level workflows instead?
Beyond industry verticals, Eshal runs department workflows - Sales automation, HR ops, Finance & AP/AR, Logistics routing, and more.
Browse all solutions →