AI built for your industry,
not just your inbox.
Generic chatbots fail because they don't know your workflows, your compliance rules, or your customers' language. Eshal is trained on industry-specific processes - from KYC in banking to diagnosis routing in healthcare - ready to go live in one day.
Choose your industry
Every industry page includes tailored use cases, regulatory context, ROI data, and a pre-configured workflow template ready to deploy.
Banking & Finance
Automate KYC onboarding, card support, loan pre-qualification, balance queries, and fraud alert routing - compliant with CBUAE, DFSA, and UAE PDPL.
Retail & E-commerce
Handle order tracking, returns & refunds, product recommendations, inventory queries, and loyalty programme support across WhatsApp, web, and app.
Healthcare
Automate appointment booking, symptom triage, prescription reminders, insurance queries, and billing support - all within DHA and MOH regulatory boundaries.
Government & B2G
Automate visa status queries, permit applications, citizen service requests, and FAQ resolution - available in Arabic and 45+ languages with UAE PDPL compliance.
Shipping & Logistics
Handle shipment tracking, freight quote requests, customs documentation, delay notifications, and carrier coordination - reducing inbound contacts by 60%.
Real Estate
Qualify buyer and renter leads, schedule property viewings, answer listing queries, and notify clients of price changes - integrated with Bayut, Property Finder, and CRMs.
Hospitality & Hotels
Handle guest check-in/check-out queries, room service requests, concierge recommendations, booking modifications, and loyalty tier support in the guest's language.
Aged Care
Automate family enquiries, admissions, care documentation, rostering, compliance and billing - 10 AI Employees, live in days.
Education
Automate admissions enquiries, course registration, fee payment status, exam schedules, and student support - available 24/7 across web, WhatsApp, and SMS.
Telecom
Handle plan upgrades, billing disputes, SIM activation, outage notifications, usage queries, and number porting - fully automated with your BSS/OSS integration.
Need department-level workflows instead?
Beyond industry verticals, Eshal runs department workflows - Sales automation, HR ops, Finance & AP/AR, Logistics routing, and more.
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