Education · K-12 & University · Arabic-Native · LMS & SIS Connected

Education AI that answers every student question - instantly, in their language.

Eshal handles every student and parent touchpoint - admissions enquiries, fee status, exam schedules, course information, and support requests - 24/7 in Arabic, English, and 43 additional languages. Your academic staff focus on teaching, not admin.

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+34%
Enrolment conversion - no enquiry missed, no prospect left waiting overnight
70%
Student queries resolved without staff involvement - from a live SIS or LMS
24/7
Student and parent support - exam results published at midnight answered instantly
45+
Languages - serve every student, parent, and prospective applicant in their own language
What Eshal Handles

Every student and parent journey, automated.

From the first "how do I apply?" WhatsApp message to a graduating alumnus requesting a transcript - Eshal handles the administrative layer so your staff focuses entirely on education quality.

Admissions Enquiries
Instantly answer programme requirements, entry criteria, application deadlines, and document checklists in Arabic or English. Guide prospective students through the full application journey, step by step, 24/7.
Course Registration & Timetables
Students check course availability, register for classes, view timetables, and request changes via WhatsApp - synced with your SIS in real time. Timetable conflicts detected before registration is accepted.
Fee Queries & Payment Reminders
Students and parents check outstanding balances, request instalment plans, and receive personalised payment reminders with exact amounts and direct payment links. Overdue accounts escalate automatically.
Exam Schedules & Results
Students check exam dates, hall locations, and results the moment they are published - available 24/7 via WhatsApp. No queue at the registrar's office. Results notification sent proactively when published.
Parent Communication
Parents receive proactive updates on term dates, report schedules, events, and fee due dates in their preferred language. Parents can ask questions and get instant answers without calling the school.
Scholarship & Financial Aid
Answer scholarship eligibility queries, guide students through financial aid applications, and notify award recipients - cutting financial aid admin by up to 60% while improving applicant experience.
Live Workflow

From first enquiry to confirmed application in 4 minutes - at 10pm.

A prospective MBA student messages at 10pm. By 10:04pm they have an eligibility confirmation, document checklist with upload links, and an application reference number. Your admissions team wakes up to a prepared, document-ready applicant.

No missed evening enquiries. The highest-converting applicants research at night - Eshal captures every one.
Eligibility before engagement. Eshal checks programme criteria before your admissions team spends a minute on an unqualified application.
Arabic-native from day one. Gulf, Levantine, and Egyptian Arabic handled natively - applicants from the region get a response in their own dialect.
MBA Admissions - Eshal AILIVE
1
Prospective student enquires via WhatsApp · 10pm
"I'm interested in the MBA - what are the requirements?" - in Gulf Arabic
10:03 PM
2
Eligibility check completed instantly
Work experience ✓ · Bachelor's degree ✓ · IELTS 7.0 ✓ · Sept 2026 intake available
Instant
3
Document checklist + application link sent
Transcripts, CV, personal statement - with individual upload links
10:04 PM
4
Application submitted - admissions team briefed
APP-2026-MBA-4412 issued · Qualified applicant brief ready for review
Human gate
Compliance & Integrations

Connects to your SIS, LMS, and student channels.

Pre-built integrations for every major student information system and learning management platform across UAE, KSA, and wider MENA.

DHA / MOH Aware
UAE health authority guidelines for student health data
UAE PDPL
Student data stored within UAE jurisdiction
ISO 27001
Certified information security management
Banner / Ellucian
Major SIS platform integration
Canvas / Moodle
LMS integration for course and grade data
45+ Languages
Arabic, English, Urdu, Hindi, French and more
Deployment

Connected to your SIS and live before the next intake.

Connect your student information system, upload your programme catalogue, and go live within one business day.

1
Connect

Connect

Connect your existing systems and customer channels via secure API. WhatsApp Business, web chat, and in-app SDK activate from the same dashboard.

2
Configure

Configure

Set workflow rules, escalation triggers, and approval gates using the visual builder. Pre-built industry templates accelerate setup significantly.

3
Go Live

Go Live

Activate channels and handle first customer conversations within minutes. Arabic and English both live from day one - no separate configuration needed.

4
Improve

Improve

Weekly reports on resolution rate, escalation frequency, and CSAT. Continuous improvement without additional IT involvement.

"

During our September intake Eshal handled over 1,200 admissions enquiries - 70% without any involvement from our admissions team. Conversion from first enquiry to enrolled student went up 34% because no enquiry fell through the cracks at 11pm. Arabic-speaking applicants from the Gulf and Egypt got the same instant response as everyone else.

AM
Head of Admissions
UAE private university - Dubai (anonymised)
+34%
Enrolment conversion
70%
Queries automated
1,200+
Enquiries in one intake
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FAQ

Education AI - common questions

Yes. Eshal supports Gulf Arabic, Levantine Arabic, Egyptian Arabic, Modern Standard Arabic, and English - including academic terminology in both languages. A prospective student can start in Arabic and switch to English mid-conversation with no context loss. The SIS record is created in English regardless of conversation language.
Eshal integrates with Banner, Ellucian, Blackboard, Canvas, Moodle, and GEMS. Student records, enrolment status, and fee balances are pulled in real time via secure API. For institutions with custom SIS systems, Eshal connects via REST API with standard data mapping that takes under a day to configure.
Yes. Eshal sends personalised fee reminder sequences via WhatsApp - with each student's exact balance, due date, and a direct payment link. Overdue accounts trigger an escalation to your finance team with the student's full payment history. Instalment plan options and late fee rules are configurable per student category.
Yes. Separate workflow templates exist for K-12 schools (parent communication, admissions, term dates, fee queries, report collection) and higher education (admissions, course registration, graduation, alumni queries). Both are configured from the same Eshal dashboard and can run simultaneously for institutions that serve both segments.
Eshal is available 24/7. Students and parents receive instant, accurate responses to exam schedules, assignment deadlines, term dates, and fee queries at any hour. Questions requiring staff judgement are tagged and queued for your team with full conversation context - answered next business day, with the student having already received an acknowledgement.

Ready to convert more enquiries into enrolments?

Connect your SIS and go live before the next intake. 24/7 student support. +34% conversion. Arabic-native.

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