For HR Directors & People Teams · Arabic-Native · HRIS-Connected

Less admin. Better employee experience.
Happier HR team.

Eshal handles the repetitive layer of HR - onboarding sequences, leave requests, policy Q&A, IT access provisioning, and facilities tickets - so your HR business partners focus on retention, culture, and talent, not answering the same questions every Monday morning.

See the HR automation live See Pricing
75%
Employee queries resolved without HR team involvement
−50%
New joiner time-to-productivity - onboarding automated end-to-end
15 min
Policy knowledge base re-syncs after any document update
24/7
Employee support - "How much leave do I have left?" answered at midnight
The Problem

What your HR team's day looks like - with and without Eshal.

Without Eshal
HR inbox has 40 identical questions every Monday: "How much annual leave do I have?"
New joiner's laptop isn't ready on Day 1 - IT ticket was never raised in time.
Employee submits leave request - waits 2 days for manager approval, HR involved unnecessarily.
Policy document updated in SharePoint - Eshal (or your chatbot) still answers with old information for weeks.
Arabic-speaking employees call HR directly because the self-service portal is English-only.
HRBP spends 2 hours a day answering the same questions - time stolen from strategic work.
→
With Eshal
Leave balance answered instantly via WhatsApp - directly from your HRIS in real time.
IT ticket, equipment request, and access provisioning triggered automatically on offer acceptance.
Leave request submitted, balance checked, manager notified via WhatsApp - one-tap approve/reject.
Policy document updated → Eshal re-syncs in 15 minutes. Old answers retired automatically.
Arabic employees served in Gulf dialect natively - same experience as English-speaking colleagues.
HRBP sees a weekly digest of query themes - uses it to proactively fix policy gaps.
Capabilities

Every HR workflow Eshal handles for your team.

Employee Onboarding

From offer acceptance to productive Day 1 - Eshal runs the entire sequence automatically. IT tickets raised, documents collected, manager briefed, and welcome message sent - all before the new joiner walks in.

Offer accepted → IT ticket raised for laptop, email, Slack, VPN, and required tools
Handbook, policies, and digital signature collection - tracked and logged in HRIS
Day 30, 60, 90 pulse checks sent automatically - low scores trigger HRBP alert
Manager and buddy notified with Week 1 schedule and new joiner brief
Syncs to:WorkdayBambooHRSAP SuccessFactorsJira (IT)

Leave Management

Employees request leave, check balances, and get approvals via WhatsApp - in Arabic or English. Manager gets a one-tap approve/reject. HRIS updates automatically.

"I want to take 5 days off May 18–22" → balance checked, team coverage validated instantly
Request submitted to HRIS → manager notified via WhatsApp with one-tap approval
Approved → out-of-office set, team calendar updated, employee confirmed
UAE public holidays and Eid entitlements calculated correctly - no manual lookup
Syncs to:WorkdayBambooHROracle HCMGoogle Calendar

Policy Q&A

Employees get instant, accurate answers to HR policy questions - from the latest version of your documents. When you update a policy, Eshal re-syncs in 15 minutes automatically.

Connected to your SharePoint, Confluence, or HRIS policy library
Policy updated → Eshal re-syncs in 15 minutes, old answers retired automatically
Covers: remote work, travel expenses, gratuity, notice periods, medical insurance, visa
Questions Eshal can't answer confidently → escalated to HRBP with full context
Syncs to:SharePointConfluenceGoogle DriveNotion

IT & Access Provisioning

Employees request software access, new equipment, or IT support via WhatsApp. Eshal raises the ticket, routes to IT, tracks SLA, and keeps the employee updated - no email chains.

"I need Salesforce access for my new project" → licence type identified, manager approval requested
Approved → IT ticket created with SLA · Employee kept updated at each stage
Hardware requests: asset code assigned, delivery tracked, acknowledgement collected
Overdue tickets trigger automatic escalation to IT manager - no chasing needed
Syncs to:Jira ServiceServiceNowZendeskFreshservice

Facilities & Pulse Checks

Report a facilities issue via WhatsApp in seconds. Run automated pulse check surveys at Day 30, 60, and 90 - with sentiment alerts when engagement dips below your threshold.

Facilities ticket: broken AC, meeting room issue, cleaning request - categorised and routed instantly
Day 30, 60, 90 pulse check - 3 questions, sent automatically, responses to HRBP
Score below threshold → HRBP alerted for 1:1 within 48 hours
Quarterly engagement summary shows retention risk by department - no manual analysis
Syncs to:CAFM systemsServiceNowWorkday Pulse
ROI Calculation

What automating HR admin gives your team back.

200 emp
company headcount
×
3 Q/wk
avg HR queries per employee
=
600/wk
HR queries total
×
75%
automated by Eshal
=
450/wk
queries your HR team no longer answers
Calculate your exact ROI →
Live Workflow

New joiner onboarded before Day 1 - automatically.

From the moment an offer is accepted, Eshal triggers the entire onboarding sequence. IT access, documents, welcome message, manager briefing - all completed before the new joiner walks in on Day 1.

Zero HR manual steps. The sequence runs entirely on autopilot - HR gets notified only when something needs attention.
Arabic from day one. New joiners can complete all onboarding steps in Arabic - policy acknowledgements, handbook, everything.
Full audit trail. Every digital signature, acknowledgement, and IT ticket is logged automatically in your HRIS.
Onboarding - Eshal HR AIAUTOMATED
1
Offer accepted → onboarding sequence triggered
Welcome message sent via WhatsApp · First-week schedule shared · April 28 start date
Instant
2
IT ticket raised - laptop and access provisioned
Email, Slack, VPN, Salesforce, and required tools · SLA: completed before Day 1
Auto
3
Handbook and policies sent - signature collected
Digital signature via WhatsApp · Logged in HRIS automatically · 100% completion tracked
Day −3
4
Manager and buddy briefed with Week 1 plan
Calendar invites for orientation sessions · New joiner's goals and background shared
Day −1
5
Day 30 pulse check sent automatically
"How's your first month been?" - 3 questions, 2 minutes. Low score → HRBP alerted for 1:1
Day 30
Integrations

Connects to your existing HR stack.

Workday
BambooHR
SAP SuccessFactors
Oracle HCM
Jira Service
ServiceNow
Freshservice
Zendesk
SharePoint
Confluence
Google Workspace
WhatsApp Business
Setup

Connected to your HRIS and live in one day.

1
Connect HRIS

Connect HRIS

Connect Workday, BambooHR, or SAP SuccessFactors with OAuth. Employee records, leave balances, and org structure are synced immediately - read-only, no data modified without approval.

2
Upload Policies

Upload Policies

Point Eshal to your SharePoint, Confluence, or Google Drive policy folder. It reads, indexes, and stays synced. Policy updates propagate within 15 minutes - no manual intervention ever.

3
Configure Rules

Configure Rules

Set your approval workflows, escalation thresholds, and pulse check schedules. Pre-built UAE and KSA labour law rules (public holidays, gratuity, notice periods) come ready-configured.

4
Go Live

Go Live

Employees interact via WhatsApp or your intranet chat. HR sees a weekly digest of query categories and volumes - without reading individual conversations.

FAQ

HR AI - common questions

Yes. Eshal includes pre-built UAE Labour Law (Article 51) gratuity calculation - employees can ask "what gratuity am I entitled to after 4 years?" and receive an accurate calculation with the methodology explained. A disclaimer notes the final amount is confirmed by HR at termination. Saudi Arabia labour law calculations are also included.
Workday, BambooHR, SAP SuccessFactors, Oracle HCM, and Zoho People - all via native API. For smaller companies using spreadsheet-based HR, Eshal has a manual data sync option. Employee records are read-only - Eshal never modifies your HRIS without explicit human approval.
Eshal monitors your connected policy document library (SharePoint, Confluence, Google Drive) for changes. When a document is updated, Eshal re-indexes the relevant sections within 15 minutes and retires any outdated answers automatically. No manual update to Eshal is ever needed - policy changes just work.
Yes. Eshal supports Gulf Arabic, Modern Standard Arabic, Egyptian, and Levantine dialects - employees can ask HR questions in their natural dialect and receive accurate answers. Leave requests, document acknowledgements, and pulse check responses all work natively in Arabic. HRIS records are created in English regardless of the conversation language.
Related Solutions

Other Eshal solutions for your organisation

Finance & Operations

Payroll queries, AP/AR status, expense approvals - finance team freed from repeat questions.

Explore

Sales & Pre-Sales

Lead qualification and demo scheduling - 3× more demos, 60% less admin.

Explore

Education

Admissions, student support, fee queries - +34% enrolment conversion.

Explore

Give your HR team their Monday mornings back.

Connect your HRIS and go live in one day. 75% of HR queries automated. Your team focuses on people, not paperwork.

Start Free TrialSee the HR automation live