Slack Integration

Connect Eshal to Slack in minutes.

Eshal in Slack handles internal requests, routes questions to the right team, and fetches knowledge base answers - all in the channels your team already uses.

Capabilities

What the Slack integration does

Channel-scoped agents

A different agent per team - IT, HR, Sales, Finance - in its own channel.

Slash commands

Quick lookups like /eshal status or /eshal leave-balance.

Slack Connect support

Run an external-facing agent in shared channels with partners.

Thread summarisation

Summarise long threads on demand.

Setup

Three steps. Under 15 minutes.

OAuth, map, deploy. No custom engineering, no migrations.

01

Install

Add the Eshal Slack App to your workspace via OAuth.

02

Scope channels

Pick which channels, slash commands, and Slack Connect rooms Eshal can act in.

03

Go live

Flip the toggle. /eshal commands start working immediately across your workspace.

Use cases

What teams build with this integration

IT

Answer IT questions in channel

#it-support resolves most questions without a ticket.

+72%
Internal questions answered without a helpdesk ticket
Onboarding

Onboarding assistant

#new-joiners bot answers common onboarding queries.

<10s
Average time from /eshal command to answer
Slack Connect

Partner queries via Slack Connect

Route sales and support queries from shared channels.

5 bots
IT, HR, Sales, Ops, Finance agents out of the box
Security

Your Slack credentials, sovereign in UAE.

Every byte between Eshal and Slack is encrypted end-to-end, audited, and stored in our Abu Dhabi region.

Encrypted in transit

TLS 1.3 for every request to Slack's API. No exceptions.

Credential vault

OAuth tokens encrypted at rest with per-tenant keys. Never logged.

UAE-region hosted

Data residency in Abu Dhabi. G42/Core42 sovereign cloud.

Audit trail

Every Slack write is logged with actor, payload, and timestamp.

Slack FAQ

Common questions about Slack + Eshal

Directory listing is in progress. Today installation is via a private Slack App in your workspace.
Free, Pro, Business+, and Enterprise Grid.
Yes - it works in channels, DMs, and group chats.
OAuth tokens stored in our UAE-region encrypted vault, rotated regularly.
Yes - SCIM-based user provisioning is supported.

Start your Slack integration today

14-day free trial. No credit card needed.