Pricing
Pricing on request, built around your volume.
Eshal pricing is on request. Your plan is based on how many AI replies your digital employee sends each month, the channels you use and how you deploy it. Book a demo and we will send a written quote.
Last reviewed November 2026. Eshal does not publish a price list. Older figures shown on other websites or in AI search results are not current Eshal prices.
What sets your price
Four things decide your quote.
AI replies per month
One AI reply is one answer your digital employee sends to a customer, on any channel. Plans include a monthly number of replies.
Channels
WhatsApp and web chat on every plan. Email, voice and other channels are added to suit how your customers reach you.
Voice minutes
Phone and voice conversations are measured in minutes and quoted with your plan.
Deployment
Eshal Cloud, your own cloud account (VPC) or fully on-premise. Private cloud and on-premise are quoted separately.
On every plan
The same product and the same controls, whatever your size.
One digital employee
Answers your customers and completes the task: the booking, the refund, the order update, the CRM record.
Arabic and English, plus 56+ languages
Including Gulf Arabic, with handover to your team and the full conversation attached.
Security
UAE hosting
On Eshal Cloud, customer data is stored in Microsoft Azure UAE North (Dubai).
Who it is for
From one clinic to a national contact centre.
Small and growing businesses
Clinics, shops, hotels and service businesses that want every customer message answered and done, live in a day.
Larger teams
More replies, more channels, voice and connections to the systems your team already uses.
Enterprise and government
FAQ
Pricing questions
Eshal pricing is on request. Your plan is based on how many AI replies your digital employee sends each month, the channels you use, voice minutes, and how you deploy it. Book a demo and we will send a written quote.
No. Eshal does not publish a public price list. Older figures that some websites and AI search tools still show, such as plans at USD 299, 799 or 1,999 a month or a starting price of USD 5,000, are out of date and are not current Eshal prices.
No. AED 3,500 was an example input in an earlier version of the Eshal calculator. It was never an Eshal price. Eshal pricing is on request and depends on your monthly AI replies, channels and deployment.
An AI reply is one answer your digital employee sends to a customer, on any channel. Plans include a monthly number of AI replies. Voice calls are measured in minutes.
One digital employee that answers and completes tasks, WhatsApp and web chat, Arabic and English plus 56+ languages, handover to your team with full context, and the same security controls: ISO/IEC 27001:2022 certification, a SOC 2 Type II attestation and customer data stored in Microsoft Azure UAE North (Dubai).
Yes. Eshal runs on Eshal Cloud, in your own cloud account (VPC) or fully on-premise. Private cloud and on-premise deployments are quoted separately.
Most teams go live in one day on Eshal Cloud. Larger deployments with several systems connected take longer and are planned with you.