Connect Eshal to Shopify in minutes.
Eshal reads your Shopify store - orders, products, returns - and answers customer questions instantly, in Arabic or English.
What the Shopify integration does
Real-time order status and tracking
Answer "where is my order?" without a human or a lookup.
Automated return and refund initiation
Start returns in-chat, respecting your refund policy.
Product recommendation from catalogue
Suggest the right product from your live Shopify catalogue.
Cart recovery conversations
Re-engage abandoned carts with a personalised message.
Three steps. Under 15 minutes.
OAuth, map, deploy. No custom engineering, no migrations.
Connect
Install the Eshal Custom App in your Shopify store. OAuth - no credentials to share.
Map data
Select which catalogue fields, order data, and customer properties Eshal can read.
Go live
Flip the toggle. Arabic and English customer support goes live from day one.
What teams build with this integration
Resolve order-status queries
Deflect the #1 reason customers contact your store.
Reduce returns
Recommend the right size or alternative product during purchase.
Recover abandoned carts
Automated, personalised, and in Arabic where needed.
Your Shopify credentials, sovereign in UAE.
Every byte between Eshal and Shopify is encrypted end-to-end, audited, and stored in our Abu Dhabi region.
Encrypted in transit
TLS 1.3 for every request to Shopify's API. No exceptions.
Credential vault
OAuth tokens encrypted at rest with per-tenant keys. Never logged.
UAE-region hosted
Data residency in Abu Dhabi. G42/Core42 sovereign cloud.
Audit trail
Every Shopify write is logged with actor, payload, and timestamp.
Common questions about Shopify + Eshal
Commonly paired with Shopify
One concierge. Forty-plus integrations.
Eshal wires into every tool your revenue, support, and ops teams already use.